Thank you for taking the time to read this important update from Creek Road General Practice. Extra measures are still being taken to ensure that we continue to support you physically and mentally through these times. These measures are outlined below:

We are transitioning back to our usual billing policy. Please speak to reception for more details regarding our phased return to usual billing practices.

We are continuing to offer Telehealth (video or phone consultations) to all patients. You can book these appointments online through the HotDoc app with your preferred practitioner.

All mental health and physical health care plans (GP management plans) can be performed via Telehealth. These remain Bulk Billed.

In-person consultations must be booked by contacting reception via phone. Rest assured that should you need to attend for a physical appointment that we are maintaining strict infection control practices.

When arriving for an appointment, patients are to wait in their car until called through to the Doctor’s office. Please call reception when you arrive, and they will advise your Doctor that you are waiting in the car park.

Where possible please limit the number of people attending the appointment with you. Fewer people in the practice allows us to better keep the space safe for everyone and adhere to social distancing rules.

These measures help keep all of us safe and give you peace of mind that our surgery is a safe place to attend to receive medical care.